Welcome to Thynk Cloud!

Welcome to Thynk Cloud! Headquartered in India with a branch in Dubai, UAE, we specialize in cloud-based managed services. We’re dedicated to protecting your privacy and handling your data responsibly. This Privacy Policy is our promise to use your information carefully and sensibly.

Privacy Policy

Information Collection

Personal Information

We collect essential details like your name, email, and payment info to provide you with top-notch services.

Usage Data

We track how you use our services to improve them continuously.

Cookies

Our website uses cookies, but only to enhance your user experience.

Use of Information

We use your information to

  • Deliver and enhance the services you use.
  • Communicate important updates and helpful information.
  • Personalize and streamline your experience with us.
  • Uphold legal and regulatory requirements.

Information Sharing and Disclosure

Collaboration with Trusted OEM/Partners

In our mission to deliver exceptional services, we occasionally share data with our Original Equipment Manufacturer (OEM) partners and other trusted collaborators. This sharing is strictly to enhance the services we provide to you and is always done with utmost discretion and safety.

Legal Compliance

We uphold the highest standards of legal compliance. If required by law, we may disclose firm-level information, but rest assured, this is done with a steadfast commitment to your data privacy. We understand the significance of confidentiality and pledge to maintain it to the fullest extent.

Handling Data in Business Transfers

Your trust is our priority. Should there be any business transfer, merger, or acquisition, we ensure your data is treated with the highest level of care and security. We commit to maintaining the confidentiality and integrity of your personal information throughout any such processes.

International Data Transfer

Respecting Global Data Laws

At Thynk Cloud, we handle your data with the utmost respect and care, ensuring compliance with the data protection laws of India and the UAE.

Data Localization Commitment

We are committed to storing and processing data within the respective countries of operation. Your data is securely housed in its country of origin, aligning with local legislative requirements.

Robust Data Protection

No matter where your data resides, we implement stringent security measures to safeguard it. Rest assured, your information is protected across borders, adhering to the highest standards of data privacy.

User Rights and Data Management for Multi-Cloud Billing & MSP Services

Data Access and Control

Our approach recognizes that clients maintain full ownership and control over their data. As a multi-cloud billing and managed service provider (MSP), we facilitate access to your data, enabling you to view, modify, or delete it according to your needs and preferences. We do not claim any ownership rights over your data.

Exceptional Circumstances:

In instances where there is a significant delay in payment, which may lead to the suspension of cloud accounts, we might be required to delete the data or the account itself. This action is a last resort and taken only under stringent payment default situations to comply with financial and operational protocols.

Opt-Out of Marketing Communications

As our valued client, you have the complete freedom to opt out of marketing communications at any time. We respect your choices and preferences in terms of receiving updates and promotional messages from us. You can easily unsubscribe or indicate your communication preferences, ensuring that you only receive the information that is relevant and desired by you.

Data Retention

  • We store your data only as long as needed to provide our services and as required by law.

Third-Party Services

  • We work with third parties that have their own privacy policies, chosen for their commitment to user privacy.

Policy Updates

  • We may update this policy, but we’ll let you know when we do, so you’re always in the loop.

Contact Information

Governing Law

  • This policy is guided by the laws of India and is applicable to our branch in the UAE.